Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. access data and hosting

You can visit our websites without providing any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call-up, the amount of data transferred and the requesting provider (access data) and documents the call-up.

This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves according to Art. 6 para. 1 p. 1 lit. f DSGVO to protect our legitimate interests in a correct presentation of our offer, which outweigh our interests in the context of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the site.

Hosting services through a third party provider
As part of processing on our behalf, a third-party provider provides hosting and website display services for us. This serves to protect our legitimate interests in a correct presentation of our offer, which outweigh our interests in the context of a balancing of interests. All data collected during the use of this website or in forms provided for this purpose in the online store as described below will be processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. data collection and use for contract processing, contacting

We collect personal data when you voluntarily provide it to us as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data to process the contract, or to process your contact and you can not send the order or contact without their information. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO for the processing of contracts and your inquiries. Insofar as you have given your consent to this in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO by deciding to open a customer account, we will use your data for the purpose of opening a customer account. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

3. data transfer

For the fulfillment of the contract according to Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves, insofar as you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider shall apply.

The same applies to the transfer of data to our manufacturers or wholesalers in cases where they take over the shipment for us (drop shipment).

Data transfer to collection agencies
For the fulfillment of the contract according to Art. 6 para. 1 p. 1 lit. b DSGVO, we will pass on your data to a commissioned collection agency if our payment claim has not been settled despite a previous reminder. In this case, the debt is collected directly by the collection agency. In addition, the disclosure serves to protect our legitimate interests in an effective assertion or enforcement of our payment claim, which outweigh our interests in the context of a balancing of interests pursuant to Art. 6 para. 1 p. 1 lit. f GDPR.

4. email newsletter

Email advertising with newsletter subscription
If you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis based on your consent pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO to be sent.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

E-mail advertising without subscribing to the newsletter and your right to object
If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right, on the basis of § 7 para. 3 UWG to regularly send offers for similar products to those already purchased from our range by e-mail. This serves to protect our legitimate interests in addressing our customers in an advertising manner, which outweigh our interests in the context of a balancing of interests.
You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.

The newsletter is sent as part of a processing on our behalf by a service provider, to whom we pass on your e-mail address for this purpose.

This service provider is located within a country of the European Union or the European Economic Area.

5. data protection officer

Data protection officer required by law

We have appointed a data protection officer for our company.

Privacy Achenbach GmbH
Cologne street 75
51702 Bergneustadt

Phone: +49 2261 / 815 831 20
E-mail: info@datenschutz-achenbach.de

6. data use for payment processing

Credit check
If we make an advance payment, e.g. in the case of purchase on account, it is not necessary for the conclusion of the contract pursuant to Art. 22 para. 2 lit. a DSGVO, it is necessary to obtain information on identity and creditworthiness from specialized service providers (credit agencies). For this purpose, we transmit your personal data required for a credit assessment to the following company(ies):

Euler Hermes Germany Branch of Euler Hermes SA

Peace avenue 254

22763 Hamburg

Appropriate measures to protect your rights, freedoms and legitimate interests will be taken into account in this regard. You have the possibility to express your point of view and challenge the decision by contacting us at the contact option described below. After complete processing of the contract, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

7. integration of the Trusted Shops trustbadge

To display our Trusted Shops seal of approval and any reviews collected, as well as to offer Trusted Shops products to buyers after they have placed an order, the Trusted Shops trust badge is integrated on this website.

This serves to protect our legitimate interests in optimal marketing, which outweigh our interests in the context of a balancing of interests, by enabling secure purchasing in accordance with Art. 6 Para. 1 p. 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The trust badge is provided by a CDN provider (content delivery network) as part of order processing. Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is ensured. You can find more information about the data protection of Trusted Shops GmbH here.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. Individual access data is stored in a security database for the analysis of security anomalies. The log files are automatically deleted no later than 90 days after creation.

Further personal data is transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered to use them. The contractual agreement between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you, as a buyer, are already registered for product use is checked automatically on the basis of a neutral parameter, the e-mail address hashed by cryptological one-way function. The e-mail address is converted into this hash value, which cannot be decrypted by Trusted Shops, before it is transmitted. After checking for a match, the parameter is automatically deleted.

This is necessary for the fulfillment of our and Trusted Shops’ overriding legitimate interests in the provision of the buyer protection linked to the specific order in each case and the transactional evaluation services in accordance with the German Data Protection Act. Art. 6 par. 1 p. 1 lit. f DSGVO required. Further details, including the objection, can be found in the Trusted Shops privacy policy linked above and in the Trustbadge.

8. cookies and web analytics

In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimized presentation of our offer, which outweigh our interests in accordance with Art. 6 Para. 1 p. 1 lit. f GDPR. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your terminal device and enable us to recognize your browser on your next visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these for the respective browsers under the following links:
Internet Explorer™: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14
Chrome™: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : https://help.opera.com/de/latest/web-preferences/#cookies

If cookies are not accepted, the functionality of our website may be limited.

Insofar as you have given your consent to this in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, this website also uses the so-called DoubleClick cookie for advertising purposes as part of the application of Google Analytics (see below), which enables recognition of your browser when visiting other websites. The information automatically generated by the cookie about your visit to this website will be transmitted to and stored by Google on servers in the United States. The IP address is shortened by activating IP anonymization on this website before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

Google will use this information to compile reports on website activity and to provide other services related to website usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. After the end of the purpose and the end of the use of Google DoubleClick by us, the data collected in this context will be deleted.
Google Double Click is an offer of Google LLC. (www.google.de).
Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the U.S. and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by deactivating the DoubleClick cookie via this link. In addition, you can obtain information from the Digital Advertising Alliance about the setting of cookies and make settings in this regard. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis
Insofar as you have given your consent to this in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.de), for the purpose of website analysis. Google (Universal) Analytics uses methods that enable analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser within the scope of Google Analytics is generally not merged with other Google data. After the end of the purpose and the end of the use of Google Analytics by us, the data collected in this context will be deleted.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the U.S. and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de . This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. In the process, an opt-out cookie is placed on your end device. If you delete your cookies, you will be asked again to give your consent.

9. online marketing

Google Ads Remarketing
We use Google Ads to advertise this website in Google search results and on third-party websites. Insofar as you give us your consent to do so in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, the so-called remarketing cookie is set by Google when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous CookieID and on the basis of the pages you visit. After the end of the purpose and the end of the use of Google Ads Remarketing by us, the data collected in this context will be deleted.

Additional data processing only takes place if you have consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalize ads you see on the web. In this case, if you are logged in to Google while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to form target groups.

Google Ads Remarketing is an offer of Google LLC (www.google.de).
Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the U.S. and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by deactivating the remarketing cookie via this link. In addition, you can obtain information from the Digital Advertising Alliance about the setting of cookies and make settings in this regard.

10. social media plugins

Use of social plugins from Facebook, Google, Twitter, Xing
So-called social plugins (“plugins”) from social networks are used on our website.
When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly to the USA) and stored there. If you are logged in to one of the services, the providers can directly assign your visit to our website to your profile in the respective social network. If you interact with the plugins, for example by clicking the “Like” or “Share” button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information will also be published on the social network and displayed there to your contacts. This serves to protect our legitimate interests in an optimal marketing of our offer, which outweigh our interests in accordance with Art. 6 Para. 1 p. 1 lit. f GDPR.
For the purpose and scope of the data collection and the further processing and use of the data by the providers, as well as a contact option and your rights and setting options in this regard to protect your privacy, please refer to the privacy notices of the providers.
https://www.facebook.com/policy.php
https://twitter.com/privacy
https://developers.google.com/+/web/buttons-policy
https://www.xing.com/privacy

If you do not want the social networks to assign the data collected via our website directly to your profile in the respective service, you must log out of the corresponding service before visiting our website. You can also completely prevent the loading of the plugins with add-ons for your browser, e.g. with the script blocker “NoScript” (https://noscript.net/).

Youtube Video Plugins
Content from third party providers is integrated on this website. This content is provided by Google LLC (“Provider”).
Youtube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

For videos from Youtube that are embedded on our site, the extended privacy setting is activated. This means that no information from website visitors is collected and stored by Youtube unless they play the video. The integration of the videos serves to protect our legitimate interests in an optimal marketing of our offer, which are overriding in the context of a balancing of interests pursuant to Art. 6 para. 1 p. 1 lit. f GDPR.
For the purpose and scope of the data collection and the further processing and use of the data by the providers, as well as your rights in this regard and setting options for protecting your privacy, please refer to the privacy policy of Google https://developers.google.com/+/web/buttons-policy.

11. sending evaluation reminders by e-mail

Rating reminder by Trusted Shops
If you give us your express consent to this during or after your order in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, we will transmit your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that they can send you a rating reminder by e-mail.

This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

12. contact options and your rights

As a data subject, you have the following rights:

• in accordance with Art. 15 DSGVO the right to request information about your personal data processed by us to the extent specified therein;
• in accordance with Art. 16 DSGVO the right to demand the correction of incorrect or completion of your personal data stored by us without delay;
• in accordance with Art. 17 DSGVO the right to request the deletion of your personal data stored by us, unless the further processing
  – to exercise the right to freedom of expression and information;
  – to fulfill a legal obligation;
  – for reasons of public interest or
  – for the assertion, exercise or defense of legal claims
  is required;
• in accordance with Art. 18 DSGVO the right to request the restriction of the processing of your personal data, insofar as
  – the accuracy of the data is disputed by you;
  – the processing is unlawful, but you object to its erasure;
  – we no longer need the data, but you need it to assert, exercise or defend legal claims, or
  – you have objected to the processing pursuant to Art. 21 DSGVO;
• in accordance with Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;
• the right to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details in our imprint.